Returns

Customer Service
To return an order you must receive a RMA, please fill out the form below.
No RMA's will be issued by phone, please fill out the RMA request form below. No return will be accepted without an RMA being issued.
Purchases may be returned for any reason within 30 days. We do not accept returns after 30 days from delivery.
Item(s) MUST be returned in their original shipped condition and include all related parts, factory packaging and instructions.
All returned orders are assessed a 10% return fee. Shipping and handling fees are not refundable.
Items returned incomplete are subject to additional fees to replace or repack components
(IE: batteries, visor clips, instructions, etc.).
Items returned damaged, used, or non re-sell-able are not refunded.
There is a 25% restocking fee on all Garage Door Springs.
All of our springs are made to order. We are sorry for any inconvenience this may cause.

RMA Request Form