If the lights on your Genie Excelerator garage door opener suddenly stop working, it may be an issue with the internal motor drive board. This is a much easier and more affordable fix than it may seem, especially if you purchase the Genie 36428R.S Excelerator Motor Drive Board from North Shore Commercial Door. This high quality board comes straight from the Genie manufacturer itself, and it is often a solution to many of the most common in-home garage door opener issues.
While it can be difficult to choose the correct replacement board for your model of garage door opener and your specific issue, North Shore Commercial Door's helpful customer service team is always on hand to help you to decide. Simply give us a call to see if the Genie 36428R.S Excelerator Motor Drive Board is the correct part for your specific unit.
Works with Genie Excelerator Models ISD, H800, Pro99, and CMD990 Manufactured after August 2009
QUESTION: have a genie isd990 want to make sure correct motherboard? by luis z 8/6/2015
ANSWER: Luis the board I purchased did not work for me, I just replaced my whole unit. $245 Home Depot . by Floyd J a
ANSWER: Well I would start with observing a diagnostic test of the genie garage door opener, if you still have the operating manual , first open the bottom light shield and verify the number of blinks by the green light at the at the back of the opener. If you have the manual, it tells you whats bad or not working correctly. Then its just a matter of finding a source which you already have in North Shore When installing, make the power is off to keep from shorting any fuses will save some time and money by thomas g a
QUESTION: I have a Genie excelerator ISD995 that recently will run 2-3 cycles then wont respond to wall button or remotes. If I unplug it for a minute it starts working for a while then same thing. There are 2 PC boards but i'm sure only 1 is faulty, i'm assuming the one with the transformer on it. Please help me to get the correct board for my solution? Thank you by Rick S 6/23/2015
ANSWER: My first step was the operation manual, the excelerator self-diagnostic test revealed that it was the motor drive board. Check those blinks it might point to the correct board.... by thomas g a
ANSWER: I'm not an installer but that sounds like the same issue I was having. Its the one with the transformer.........although make sure you IR beams are correctly hooked up and communicating properly. Also double check your contacts that are ontop the track of you garage. The contacts tell the pc how far to open the garage and when it closes the opener shuts off. I hope this will work for you. by Zack V a
ANSWER: Several Questions: Is the light blinking on the unit, if so how many times does it blink. The manual will give you some info on this. I think the problem is with the control board and not the motor board. by Ralph C a
ANSWER: Rick, Yes...I think you are probably correct..the motor drive board...and not the controller board. I had the same symptoms as your do. by Don W a
QUESTION: Nothing works on my excelerator. The lights, the learn led, the status led, or the leds on the wall console. The safe-t-beam is working though, red solid and green solid. <br /><br />I guess my question is, which board do I need?<br /><br />Thanks Johnnie by None N 10/8/2013
ANSWER: Johnnie,<br /><br />If you need one of the two boards, my guess would be the motor drive board. However, keep in mind that this is purely a guess from a consumer. You might try asking either North Shore Commercial or call Genie themselves. They have both been helpful for myself.<br /><br />Thanks,<br /><br />-Tim by Tim D a
STAFF ANSWER: 800-275-6187 is the number of the Manufacture. They will verify which replacement board you need to order from us. It can be confusing which replacement you need to order. by Matthew O a