We’ve always been a family business since our inception. We started out 35 years back, when my father got into the door business for the greater Cleveland area. Based in Elyria (which for those of you not familiar with the town is a small, western suburb of Cleveland), he covered a lot of ground, both physically and technically. Anything from doors in downtown Cleveland, to garage doors in suburbia, to big train doors was (and still is) fair game.

Myself, I got going in my father’s business twenty years ago. We did pretty well for ourselves, and I continued my dad’s handiwork once he decided on retiring. But when you’re an industrial company in a place like the Cleveland area, there’s no rest for the weary. When the housing market crashed in the mid 00’s, and with businesses and people steadily trickling out of Cleveland to further afield, we held a family conference and realized that we needed to expand our entrepreneurial horizons a little bit further than the Lake Erie region.

That’s when we started doing business online and selling our goods and services on eBay. We started – quite literally – with a single drawer of equipment slated for online sales. That was a few scarce years ago. Almost immediately business increased, and we decided to go “all in,” disregard eBay pretty much entirely, and design our own website for ourselves.

We haven’t regretted our decision once. So many mom-and-pop machine shops and warehouses across America are shutting their doors these days, but our own door biz has steadily expanded its sales by 20% a month since setting up online. This year alone we doubled last year’s sales. We’ve been able to do it not only because we went digital, but because of our 35 year-long prowess in our field, and our Midwestern work ethic.

Point of fact, North Shore Door of Elyria, OH isn’t shutting its gates anytime soon. In fact, we actually kind of see ourselves as part of a “new model” for how manufacturing can recover in places like Cleveland. We think there’s a lesson to be learned and an opportunity to be presented in telling you our story, how we went from a single drawer of sales-goods to buying (recently) an 80,000 square foot building to house our new operations. We’re one of a growing number of industrial businesses that provide a shiny, new spear-tip to the old “Rust Belt”. Family business that we may be, even so, we’re “opening the door” for others to realize that this great city and this great region are going to climb back on their feet faster than some folks would have you believe.

NorthShoreCommercialDoor.com offers a full line of garage door parts including circuit boards, radio controls and repair parts. We currently stock parts and radio controls for many major manufacturers including: Chamberlain , Digi-Code, Firefly, Genie, Liftmaster, Linear, Manaras, Marantec, Mega-Code, Monarch, Multi-Code, Napolean Lynx, Overhead Door, Raynor, Sears Craftsman, SkyLink, Sommer, Stanley, Stinger, Stingray, Zap Controls and many others.

We have the transmitters and parts for all your door needs. If you do not see the item you need, or have any questions regarding any of our product offerings, call us at (440) 365-5707 between 8:00 AM and 4:30 PM EST or send an email to our sales team at sales@northshorecommercialdoor.com
Our contact information

North Shore Residential Door Company, Inc.
162 Edgewood Street
Elyria, Ohio 44035

By phone: 440-365-5707
By Fax: 440-365-3514

Shipping:

Shipping cost are based on method you choose, weight and destination zone. All shipping costs can be quoted on our online order form prior to completing your order. No shipping is done on Holidays or weekends. Most items up to 4lbs ship for $4.95 using US Post Office/Standard Shipping. We reserve the right to alter the shipping method due to excessive volume or weight. Allow 2 to 3 business days for delivery thru the US Post Office/Standard Shipping. Allow 3 to 5 business days for delivery thru UPS. Allow 7 to 14 business days for International shipments.

General Returns Policy:

Cancellation Policy: To cancel an order, please contact our customer service team at 1-440-365-5707. Orders are generally processed through our system within 24 hours, so we may be unable to cancel your order before it has shipped. All orders are automatically uploaded to our secure merchant processor and sent for shipment as soon as they are placed. All cancelled orders will be assessed a 10% cancellation fee.

Warranty Information: All items on our web site are brand new. If the item you purchased from us fails in the first 30 days, you may send the item back to us and we will replace it at no charge. Experience tells us that most items returned with claims to be “defective”, are in fact not defective. Some items we can test while others we cannot. So, if we need to send out a no charge replacement item for a claimed defective product, and it does not work or solve the problem, then the shipping and handling charge will be assessed on the returned goods.

Return Policy: Purchases may be returned within 30 days. With the exception of springs and circuit boards. No returns after 30 days from purchase. ALL returned orders are assessed a 10% return fee. Item(s) MUST be returned in their original shipped condition and include all related parts, factory packaging and instructions. Shipping and handling fees are not refundable. Items returned incomplete are subject to additional fees to replace or repack components (IE: batteries, visor clips, instructions, etc.). Items returned damaged, used, or non re-sellable are not refunded. A copy of your sale receipt should be included with your return.