Garage Door Troubleshooting Guides

Our customers encountered several common garage door opener issues concerning operations and programming. These garage door troubleshooting tips provide solutions to a variety of topics concerning doors and opener remotes. Select a subject below to see detailed responses and instructions from our experts. If you are still having garage door opener problems or don't see your issue listed here, contact us to speak directly with a support team member.

My garage door will not go down using my transmitters. I can only get the door down by holding the wall button down.

The garage door closes to the floor, hesitates and reverses back up to the open position. What is wrong?

How do I program my in-car transmitter to a Genie Intellicode® or Chamberlain Security Plus® system?

How do I program my Intellicode or Security Plus transmitter?

My garage door is opening and closing by itself as if someone else has the same frequency.

Disconnecting Genie garage door opener carriages to manually operate the door.

Where is the Genie, LiftMaster or Sears Craftsman Learn button for programming my Intellicode or Security Plus remotes?

How do I set the limits on a Genie chain drive (open chain) garage door opener?

How to set limits on the new line of Genie garage door openers?